Deputy Director of Water Resources

Essential Duties: Key responsibilities include the following. Other duties necessary to deliver services to customers and citizens may be assigned. Provides executive oversight of water and wastewater treatment operations and/or other divisions to ensure uninterrupted, 24/7 service delivery. Directs division managers in achieving performance goals related to safety, compliance, efficiency, and service reliability. Promotes a culture of operational excellence, innovation, and continuous improvement. Ensures compliance with all applicable federal, state, and local regulations (e.g., EPA, DEQ, VDH).Oversees permitting, reporting, inspections, and audits for water and wastewater systems. Assists with risk management efforts including emergency preparedness, incident response, and regulatory enforcement mitigation. Assists in development, prioritization, and implementation of the Capital Improvement Program (CIP).Supports long-term infrastructure planning, asset management strategies, and lifecycle cost analysis. Reviews and approves engineering plans, specifications, and major capital projects. Assists in development and management of operating and capital budgets. Supports financial planning efforts including rate studies, cost-of-service analysis, and long-term financial sustainability. Identifies opportunities for operational efficiencies and cost optimization. Oversees Technical/Technology Services including SCADA systems, data management, and process automation. Promotes use of data analytics, smart utility technologies, and digital tools to enhance decision-making and system performance. Supports cybersecurity awareness and protection of critical infrastructure systems. Serves as liaison to the City Manager's Office, regulatory agencies, regional partners, and the public as needed. Represents the department before City Council, and community groups as required. Responds to complex or sensitive citizen inquiries and issues. Provides leadership in workforce planning, employee development, recruitment, and retention. Supports performance management, succession planning, and organizational development initiatives. Ensures a safe, inclusive, and high-performing work environment. Participates in emergency response activities, including natural disasters and infrastructure incidents. Supports continuity of operations and resilience planning for critical utility systems. Completes and maintains required NIMS/ICS training. Performs other duties as assigned to support departmental and City operations. May be required to serve in emergency or disaster response roles as directed. Provides direct and indirect supervision to division managers and staff.

Responsibilities include: Hiring, training, coaching, and performance evaluation Work planning and resource allocation Employee discipline and conflict resolution Fostering professional growth and accountability Minimum Education and

Experience Required: Qualifications to perform this job successfully include the following. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Civil Engineering, Environmental Engineering, or a closely related field (or equivalent combination of education and experience).Minimum of five (5) years of progressively responsible experience in water and/or wastewater utility operations. Significant experience in supervisory, managerial, or administrative roles required. Technical Knowledge: Advanced understanding of water and wastewater treatment processes, regulatory frameworks, and utility infrastructure systems.

Leadership Skills: Strong organizational, team-building, and decision-making abilities.

Communication Skills: Ability to effectively communicate complex technical information to diverse audiences, including elected officials and the public.

Analytical Skills: Ability to interpret data, evaluate alternatives, and solve complex operational and strategic problems.

Interpersonal Skills: Strong collaboration, negotiation, and conflict resolution skills.

Additional Requirements: Possession of valid driver's license issued by Commonwealth of Virginia and acceptable driving record based on City criteria. Successful completion of background checks. Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position. PE license preferred but not required.